Refund policy

Exchange Policy:

At Parvaaz Official, we want to ensure you're satisfied with your purchase. If you need to exchange an item due to size issues, please follow these guidelines:

Conditions & Process:

• Contact us within 10 days of receiving your order at +92 320 4315362.

• The item must be unused, in its original condition, and in its original packaging.

• Customers are responsible for return shipping costs for size exchanges.

• All returned items must be in their original condition, unworn, unwashed, and with tags attached.

• We will process your exchange and dispatch the new size within 7 business days of receiving the returned item.

Refund Policy:

Refunds are only issued for defective articles.

Conditions & Process:

• Contact us within 10 days of receiving your order at +92 320 4315362.

• Provide your order number and a description of the issue, including photos if possible.

• If approved, the defective article should be sent back to us.

• All returned items must be in their original condition, unworn, unwashed, and with tags attached.

• We will process your refund within 7 business days of receiving the returned item.

Additional Terms:

• Parvaaz Official reserves the right to reject any exchange or refund request if conditions are not met.